What to Look for in a Carpet Repair Company

October 18, 2018

You might need carpet repair in El Paso, TX after flooding or other major water damage, or after other physical damage such as burns, holes or tears. But how do you know which carpet cleaning and repair company is the best? If you aren’t familiar with the carpet cleaning terminology used within the industry, you’re probably a little confused. For example, do you need to call a professional carpet cleaning company, a carpet restoration company or someone who specializes only in carpet repair?

Truth be told, all the above are worth calling, as long as they’re licensed to perform the services you need. Here are a few things to look for when choosing a company for carpet repair.

Sufficient experience

There’s a wide range of carpet damage and situations that warrant professional repair, such as water damage, wrinkled hallway carpets and issues with the material adhering to the concrete. There are also a host of different kinds of carpets and quality of materials. What this means is that a company must have extensive experience in carpet repair to deal with issues at a professional level. Do your homework and ask questions to be sure that a company offering carpet repair actually has enough experience to provide quality results. Find out how much of the business is focused on carpet repair services.

Ability to deal with health hazards

Many carpet repair companies also provide carpet cleaning and inspection services. This is great, considering you don’t have to wait until major damage occurs to call in the professionals. Whether new or old, clean looking or obviously dirty, most carpets harbor a disgusting amount of dirt, dust, pollen, pet dander and hair, dead skin cells and other air pollutants, as well as stains. Luckily, carpet cleaning and repair companies can help fight health hazards inside your home by eliminating contaminants from your carpets.

Offers a guarantee

A professional carpet repair team with the right skills and knowledge will have no problem backing their work with a guarantee. This is the type of company that exudes confidence from beginning to end—things should feel right from your initial phone call to the inspection and estimate to the moment the job is finished. However, it’s important that you understand the details of the guarantee before agreeing to anything. Read all the information about the guarantee carefully, and ask the technician about anything that needs clarification.

Provides quotes

Sometimes, an estimate for the work can be given over the phone, but it’s good to have a representative from a carpet repair company come out to your home. They should get all the details of the damage, get a look at the room in question and understand how the damage came to occur. The pros will explain how they plan to repair your carpet and the tools they use for the type of repair. A company that doesn’t ask questions or is not able to give an accurate estimate may not be experienced in the carpet repair industry. Seriously consider looking elsewhere.

Don’t let a damaged carpet ruin your home or threaten your health. Call Steam Wizard today to schedule carpet repair in El Paso, TX or learn more about what we can do for you!

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